Welcome to Prados Apartments at Arcadia

Denny Martens

Stars: 5

Honest review. My wife and I lived here for almost 5 years. We lived on the West side of the property. It was always clean, the trash always got picked up, it’s never overflowing. The residents are very nice. Never had a package stolen or car broken into. They have a security guard patrolling every night! The staff were amazing.. Period. Always worked with me whenever I had problems or questions. Monique especially is an angel. She will help you out good, just be nice. The maintenance was perfect. Kind and friendly, always fixing problems quick. Our microwave broke, they came and checked it out.. wasn’t working. They ordered a new one and replaced it within days. Same with the AC. Was leaking no bueno. Changed within a day or two. My wife and I moved for a change of scenery. Mix it up a little. Would definitely live here again if it came to it.

Oct 18, 2023

Robyn Rodigues

Stars: 5

Leasing office management get 5 stars from me! Both Monique and Tina are ABSOLUTELY amazingly sweet, nice, and make it very comfortable walking in for anything! ALSO*** Maintence do really amazing jobs on repairing any plumbing issues, appliance repair and door repair. Both Francisco and Rahul do amazing each time!!!

Jul 19, 2023

Betty Johnson

Stars: 5

They are very helpful, we worked with ms. Tina and she is so awesome she deserves a raise. Thank you all so much for the great hospitality.

Mar 09, 2023

Bobbie Polajenko

Stars: 5

Clean. I’m Brand new appliances/floors. Like that their lease lets you have your own surveillance setup. Lots of Military vets live here.

Dec 27, 2022

Brittany Cullen

Stars: 5

All apartments are newly renovated. Management seem very professional, kind and caring. Monique (manager) and Tina (Assistant Manager) have been extremely helpful and lenient with my move. Every and any concern or issue you bring to the front office, guaranteed will be resolved. I wouldn’t have stood with Prados for as long I have if it weren’t for management and staff being as wonderful as they are.

Dec 27, 2022

Jennie Moreno

Stars: 5

I love monique as the property manager. She's amazing and always is there to help!! Keep her!!

Sep 16, 2022

Ashley Sangret

Stars: 5

I moved into Prados apartments in the middle of August. I had signed my lease before moving here from the Midwest, and I couldn’t have been happier with the transition. It was a risk to sign a lease before I had actually seen the place, but when I got here it was exactly at it as advertised. The first week I was there my car needed a jumpstart and two maintenance men, Francisco and Raul were incredibly helpful with that. Additionally, Monique in the leasing office has been awesome kind and super helpful! The interior of my space is beautiful, and it’s super nice to have a balcony in such a nice area. :)

Sep 01, 2022

MrsAguila`s Nails

Stars: 5

Aug 28, 2022

Jacob

Stars: 5

I am about to move out and this will be my first apartment. I got to tour this one among many others and found they best met my needs. Jesus helped me find the right fit and would highly recommend speaking to him if you are looking for a place.

Jul 09, 2022

Jesus Flores-Castenada

Stars: 5

Jul 06, 2022

Jesus Flores

Stars: 5

Jul 06, 2022

Jesus angel Flores

Stars: 5

Jul 06, 2022

Kandas Archibeque

Stars: 5

Jesus in the office if very helpful he answer all my questions and was very Polite to speak with great customer service!!!!! I will definitely would Recommend him!

Jul 02, 2022

Mike Larry

Stars: 5

Najlaa'a was such great help she made my experience easy. Great communication skills!

Apr 22, 2022

adaly reyes

Stars: 5

Are very nice interior

Jan 21, 2021

Suzanne Bronson

Stars: 4

The new management company has made some nice improvements. They are repairing the balconies and painting the exterior. They finally managed to fix the water leak so hopefully next summer the chiller won't go out again. The maintenance staff is really nice. They reprogrammed my ceiling fans so they aren't controlled by my neighbor anymore. I still have roaches but the amount has greatly reduced. There's security at night now too. No more homeless people going through the dumpster and less police activity. I have two issues: residents don't pick up after their dogs so there's a lot of dog poop everywhere. Two: management keeps billing me for MTM though I have a valid lease and for whatever reason they refuse to acknowledge it. I have to call every month to have them take the fee off and they are difficult to get ahold of.

Jan 02, 2021

Rebecca Smith

Stars: 5

This place used to be awful when the tides on Thomas was owned by Robinson group now it is owned by a different company I went to years with only cold water or only hot water this company was here within a month they had to fix my water fixed everything that Apartment needed they are doing some remodeling outside the Robinson group sucks

Oct 02, 2020

Cody Spencer

Stars: 5

I absolutely love living here. I've been here for 3 months now. Service has been great from the office. When moving in my partner and I noticed there were a couple things that needed to be repaired by maintenance. This was fixed and they even went above and beyond and repaired a couple of other smaller things we didn't even notice until after. We even received a discount on our rent for the following month for postponing our move in another week. So grateful for that. There were a few roaches when first moving in. Have only seen a few small ones since then. The ac works great! The air temperature is controlled by the office, but I literally wake up shivering some mornings because of how cold it gets at night. I love it! Haha. Definitely recommend living here!

Jun 23, 2020

Tilile Mckoy

Stars: 5

Tides is God giving company because I needed a place to live that was fabulous in a fabulous areas, and the Tides just washed me up. Ms. Jessica was the bomb diggity and Ms. Julissa was a sugar pie honey bun. No matter how many questions I had they answered them all so I could understand them. Mos of all, they didn't mind if I asked the same question twice. Robinson Group people you need to know you have two of the best people you could possible have and I thank you for them. Maintenance always respond immediately.

Mar 25, 2019

yami hernandez

Stars: 5

:) very nice property and staff.

Jan 06, 2019

Whitney Neel

Stars: 5

So far working with them has been amazing. The pictures on the website are exactly what the apartment looks like. The staff is very nice. I applied, was approved, looked at, and secured a home within 48 hours. Looking forward to living here!

Oct 27, 2018

Liz Gonzalez

Stars: 5

This property is old but I just have to say since a month ago this pool has been so clean and omg so has the property! I drive by everyday and omg I just have to say WOW to the new management! Great job!

Aug 18, 2018

Max Zendejas

Stars: 5

Moved in two weeks ago and so far I love the location.

Aug 10, 2018

Keisha Morris

Stars: 5

Two months ago I made the best decision to move in to one of the renovated units at Tides on Thomas East, the entire process from start to finish was a breeze, office staff is super friendly as well as maintenance big shout out to Julissa for convincing me to lease here couldn’t have made a better choice, truly recommend living here.

Aug 10, 2018

Jacob Odom

Stars: 5

Love the location, we love all the new changes the management company made. Staff has been very friendly and helpful. I had 2 work orders and the Robinson group was right on top of it, they had the work completed within 2 hours. I would definitely recommend this community.

Aug 10, 2018

Samantha Leis

Stars: 5

I've been living in one of the newly remodeled apartments for about 2 months now and I can safely say I made the right choice. The Robinson group does a great job maintaining this property. We had a storm just a few days ago, and the Robinson group came out almost immediately to clean everything. I'm proud to bring my friends and family here to show them where I live.

Aug 10, 2018